How to Close a Credit Card Account

If you want to cancel a credit card account, just know that it is more than just taking a pair of scissors and cutting it in half. Your decision to cancel an account may be because you want to avoid excessive spending, or to protect yourself from fraud, or to just cut out unnecessary cards that are costing you money. However, there are specific steps that you follow when you do make this decision. You want to close the credit card account in a smart way so it causes the least amount of damage to your credit and wallet.

The first step is to call customer service, the number listed on the back of the card. Talk to a representative and express your decision of wanting to close your credit card account. If you hear them trying to persuade you to keep your account open, don’t be surprised. They are only doing their job. They may try to offer a lower interest rate, or give you information about their rewards program. However, if you are certain about wanting to close the account, do not fall into the trap. Stick with your decision!

The next step is to write and send a letter to the credit card company with a letter requesting your credit card to be closed. Include your name, address, and credit card number. Also, make sure you request a hard-close, and not a soft-close. A soft-close means that the new charges can still go through this. You will still be susceptible to fraud and identity theft, which is something you really do not want. If there is a time limit on when you can do a hard-close, make sure you get the information on this. Pay any outstanding balances and ask them to send you a confirmation when your account has been closed.

One of the last steps you should make sure of is to request a “closed by consumer” notation on your credit report. Accounts that are mistakenly marked “closed by creditor” can have a damaging effect on your credit rating. Through this process, do not forget to stay patient and calm. These requests can take a while to process, but don’t ever become careless. Keep notes on who you spoke to through each step, when it happened, and what was said.

Finally, get a confirmation that your account balance is zero. Also, review your credit report to make sure it shows that the credit card is reported as closed. Just double-check all the information so nothing comes up as a surprise to you. You can never be too careful when it comes to decisions such as this one!

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